Map the source of truth.
Decide which system owns stock, price, contacts and tickets.
MAGOVEN / AI INTEGRATION
We connect AI to the software you already use
Keep Sage, Xero, Microsoft 365, Google Workspace, WooCommerce, Shopify, HubSpot, Zoho, WhatsApp or your ERP. Magoven wires agents into those systems so they check stock, price, quote, update CRM and follow up without asking staff to copy data between apps.
Design · integrate · manage AI that does real work.
THE SERVICE, EXPLAINED
What is AI integration?
It is the middleware and tool layer that lets an agent read and write business systems safely — with authentication, field mapping, retries, logging and human approval gates where money or legal risk sits.
Explore the detailsGive the agent tools.
Search ERP, create CRM records, send PDFs, schedule follow-ups.
Watch the pipes.
Monitoring and alerts so a failed sync does not sit unnoticed.
What integration looks like
Connect AI to software you already use
Sage, Xero, Microsoft 365, Google Workspace, WooCommerce, Shopify, HubSpot, Zoho, WhatsApp, ERPs, custom databases — keep the stack, add the workforce.
01
Customer sends a WhatsApp request.
02
AI understands the request and searches the ERP.
03
Checks stock and customer-specific pricing.
04
Creates a quotation and saves the lead in the CRM.
05
Emails the PDF quote and opens a follow-up task.
06
Follows up after 48 hours; alerts sales if the customer is interested.
How we workA clear journey.
A clear journey.
From audit to live agents.
Opportunity audit
Map the hours spent on repetitive admin and pick the first agent.
Design & connect
Define tools, approvals, knowledge sources and system access.
Deploy & train
Go live on WhatsApp, web, voice or email with monitoring.
Manage & expand
Monthly optimisation, knowledge updates and new workflows.
The expertise behind the experienceConsidered in detail.
Considered in detail.
Built with purpose.
Why this beats a standalone chatbot
A chatbot that cannot see stock or create a quote is just another inbox. Integration is where Magoven’s software and API work pays off — the agent becomes staff that can finish the job.
Typical Magoven stack
WhatsApp Business API, CRM (HubSpot, Zoho or custom), accounting (Xero or Sage), ecommerce (WooCommerce or Shopify), calendars, email and internal databases via REST, webhooks or middleware.
Security and POPIA
Least-privilege credentials, encrypted transport, audit logs, data minimisation and clear retention rules. Sensitive actions can require a human click before the agent commits.
Your investmentA clear starting point.
A clear starting point.
Room to grow.
Pick a tier that matches how much of the business you want the agents to cover.
AI Starter
R4,500–R7,500/ month
One agent on website or WhatsApp, with a company knowledge base, lead capture, basic automation and human handover.
- • 1 AI agent
- • Website or WhatsApp
- • Monthly optimisation
AI Business
R9,500–R15,000/ month
Up to three agents across WhatsApp, web and email, with CRM and calendar connections, follow-ups and analytics.
- • Up to 3 agents
- • CRM + calendar
- • Workflow automation
AI Workforce
R18,000–R35,000/ month
Multiple specialised agents (sales, support, admin, marketing, accounts) with CRM/ERP links, cross-agent workflows and monitoring.
- • Specialised agents
- • ERP integrations
- • Human approval gates
AI Enterprise
R30,000+/ month + build
Private AI environment, custom RAG, SSO, role-based access, audit logs, POPIA controls and advanced orchestration.
- • Private infrastructure
- • Custom APIs
- • Audit logs
Swipe to explore packages ⟷
Your questions, answered
A few good questions.
How is this different from a chatbot?
A chatbot answers questions. An AI agent understands the request, decides what to do, uses tools against your systems, completes the action and reports the outcome.
Do we need to replace our CRM or accounting software?
No. Magoven connects agents to software you already run — CRM, ERP, ecommerce, calendars, email and WhatsApp.
Let’s put an agent on the job.
Start with a short briefing.
Share the channel, the systems and the outcome you want. We’ll scope the first release.