Scope the job first.
Each agent owns a clear workflow with tools, data and handover rules.
MAGOVEN / AI AGENTS & INTEGRATIONS
AI employees for your business
We design, deploy and manage AI agents that work across your website, WhatsApp, email, CRM, accounting software and internal systems — handling enquiries, sales, support and repetitive operations around the clock.
Put AI to work inside the business — not another isolated chatbot.
THE SERVICE, EXPLAINED
What does Magoven actually build?
An AI workforce connected to the systems you already use. Agents qualify leads, book appointments, raise quotes, chase invoices, triage inboxes and escalate to people when judgment is required.
Explore the detailsWire it into real systems.
WhatsApp, CRM, ERP, calendars and email — not a standalone widget.
Keep Magoven on the tools.
Hosting, monitoring, knowledge updates and monthly tuning included.
The catalogue
AI employees for your business
Each agent is scoped to a job. Magoven designs, deploys and manages them across the channels and systems you already use.
AI Receptionist
Answers calls, WhatsApp and website enquiries; books appointments; hands off to humans.
AI Sales Agent
Qualifies leads, answers product questions, writes CRM records, books sales calls, follows up.
AI Customer Support Agent
Handles FAQs, orders, account questions, tickets and escalation paths.
AI WhatsApp Agent
Full conversational agent tied into company systems — stock, quotes, bookings, CRM.
AI Voice Agent
Answers and places telephone calls with a natural speaking style.
AI Email Agent
Reads inboxes, sorts messages, drafts replies, creates tasks and routes requests.
AI Booking Agent
Checks real availability and books, reschedules or cancels appointments.
AI Quote Agent
Collects requirements, prices work, builds the quote, emails it and follows up.
AI Accounts Agent
Invoice reminders, payment matching, statement queries and finance admin.
AI HR Agent
Employee FAQs, onboarding, leave queries, document retrieval and policies.
AI Knowledge Agent
Secure ChatGPT-like assistant trained on company documents and procedures.
AI Reporting Agent
Pulls CRM, accounting and marketing data into management reports on a schedule.
AI Marketing Agent
Research, draft content, prepare creative, route for approval, publish and report.
Custom AI Agents
Bespoke agentic workflows for industry-specific processes.
A useful distinction
Chatbot vs AI agent
Answers questions
Useful for FAQs and scripted replies. It talks. It rarely changes anything in your systems.
- Static knowledge replies
- Limited tool use
- Easy for a marketing agency to copy
Understands → decides → acts
It uses tools, updates records, creates documents and reports the outcome. That is the work.
- CRM, ERP, calendar, email tools
- Human approval where needed
- Harder to replicate without real integration skill
Industry packs
Same architecture. Different jobs.
How we workA clear journey.
A clear journey.
From audit to live agents.
Opportunity audit
Map the hours spent on repetitive admin and pick the first agent.
Design & connect
Define tools, approvals, knowledge sources and system access.
Deploy & train
Go live on WhatsApp, web, voice or email with monitoring.
Manage & expand
Monthly optimisation, knowledge updates and new workflows.
The expertise behind the experienceConsidered in detail.
Considered in detail.
Built with purpose.
AI Agents & Business Automation
Magoven sits where web development, software, integrations and marketing already meet. The agent layer connects those capabilities so work moves without another hire staring at inboxes.
Where South African SMEs get stuck
Many teams are trying AI tools but still need help deciding where they fit in daily operations. The audit finds the hours; the agents take them.
Managed AI after go-live
You should not need to understand model APIs, vector stores, WhatsApp Business API quirks or webhook monitoring. Magoven hosts and runs that layer for a monthly fee plus usage.
Your investmentA clear starting point.
A clear starting point.
Room to grow.
Pick a tier that matches how much of the business you want the agents to cover.
AI Starter
R4,500–R7,500/ month
One agent on website or WhatsApp, with a company knowledge base, lead capture, basic automation and human handover.
- • 1 AI agent
- • Website or WhatsApp
- • Monthly optimisation
AI Business
R9,500–R15,000/ month
Up to three agents across WhatsApp, web and email, with CRM and calendar connections, follow-ups and analytics.
- • Up to 3 agents
- • CRM + calendar
- • Workflow automation
AI Workforce
R18,000–R35,000/ month
Multiple specialised agents (sales, support, admin, marketing, accounts) with CRM/ERP links, cross-agent workflows and monitoring.
- • Specialised agents
- • ERP integrations
- • Human approval gates
AI Enterprise
R30,000+/ month + build
Private AI environment, custom RAG, SSO, role-based access, audit logs, POPIA controls and advanced orchestration.
- • Private infrastructure
- • Custom APIs
- • Audit logs
Swipe to explore packages ⟷
Your questions, answered
A few good questions.
How is this different from a chatbot?
A chatbot answers questions. An AI agent understands the request, decides what to do, uses tools against your systems, completes the action and reports the outcome.
Do we need to replace our CRM or accounting software?
No. Magoven connects agents to software you already run — CRM, ERP, ecommerce, calendars, email and WhatsApp.
What does Magoven manage after launch?
Hosting, model/API management, knowledge-base updates, prompt and agent tuning, integration monitoring, logs, human escalation and monthly performance reports.
What does AI Starter cost?
AI Starter is R4,500–R7,500 per month for one agent. Existing Magoven automation clients around R8,500/month map into AI Business as the natural next step.
Ready for an AI workforce?
Start with the audit.
Tell us which systems you run and where the repetitive hours sit. We’ll propose the first agents.