Start from the customer message.
Natural language in; structured actions out.
MAGOVEN / WHATSAPP AI
WhatsApp AI Agents for business
South African customers already live in WhatsApp. Magoven builds agents that treat that chat as an operations channel: check inventory, prepare quotations, create CRM records, notify salespeople and schedule follow-ups.
Design · integrate · manage AI that does real work.
THE SERVICE, EXPLAINED
What do we sell here?
Not chatbot replies on WhatsApp. The offer is: run stock checks, quotes, bookings and support through WhatsApp with your systems behind the conversation.
Explore the detailsHit live business data.
ERP stock, customer pricing, calendar slots.
Close the loop.
PDF quotes, CRM tasks, human alerts.
Run the business through WhatsApp
From message to quote without copy-paste
This is the difference between a reply bot and an agent connected to stock, pricing and CRM.
01
Customer asks on WhatsApp whether Oak Natural flooring is in stock.
02
Agent checks WooCommerce / ERP stock and replies with available square metres.
03
Customer states ~80m². Agent adds wastage guidance and offers a quotation.
04
On yes: CRM record created, quote generated, PDF sent on WhatsApp, salesperson notified, follow-up scheduled.
How we workA clear journey.
A clear journey.
From audit to live agents.
Opportunity audit
Map the hours spent on repetitive admin and pick the first agent.
Design & connect
Define tools, approvals, knowledge sources and system access.
Deploy & train
Go live on WhatsApp, web, voice or email with monitoring.
Manage & expand
Monthly optimisation, knowledge updates and new workflows.
The expertise behind the experienceConsidered in detail.
Considered in detail.
Built with purpose.
Why WhatsApp wins in SA
Customers ask product and availability questions where they already chat. An agent that can answer with live data and raise a quote beats a form that goes cold overnight.
Human handover
When the request is messy, high-value or angry, the agent escalates with full context — so staff do not restart the conversation from scratch.
Commerce example
Flooring stock check → wastage advice → quotation → WhatsApp PDF → salesperson notified. That sequence is the product.
Your investmentA clear starting point.
A clear starting point.
Room to grow.
Pick a tier that matches how much of the business you want the agents to cover.
AI Starter
R4,500–R7,500/ month
One agent on website or WhatsApp, with a company knowledge base, lead capture, basic automation and human handover.
- • 1 AI agent
- • Website or WhatsApp
- • Monthly optimisation
AI Business
R9,500–R15,000/ month
Up to three agents across WhatsApp, web and email, with CRM and calendar connections, follow-ups and analytics.
- • Up to 3 agents
- • CRM + calendar
- • Workflow automation
AI Workforce
R18,000–R35,000/ month
Multiple specialised agents (sales, support, admin, marketing, accounts) with CRM/ERP links, cross-agent workflows and monitoring.
- • Specialised agents
- • ERP integrations
- • Human approval gates
AI Enterprise
R30,000+/ month + build
Private AI environment, custom RAG, SSO, role-based access, audit logs, POPIA controls and advanced orchestration.
- • Private infrastructure
- • Custom APIs
- • Audit logs
Swipe to explore packages ⟷
Your questions, answered
A few good questions.
How is this different from a chatbot?
A chatbot answers questions. An AI agent understands the request, decides what to do, uses tools against your systems, completes the action and reports the outcome.
Do we need to replace our CRM or accounting software?
No. Magoven connects agents to software you already run — CRM, ERP, ecommerce, calendars, email and WhatsApp.
Let’s put an agent on the job.
Start with a short briefing.
Share the channel, the systems and the outcome you want. We’ll scope the first release.