Start with reception or sales.
The channel that loses the most work after hours.
MAGOVEN / INDUSTRY AI
AI for ecommerce.
Industry-ready agents.
Product advice from live catalogue data, order tracking, returns intake, gentle upsells, WhatsApp shopping flows and support that can see order history.
Design · integrate · manage AI that does real work.
THE SERVICE, EXPLAINED
What Magoven ships for this sector
A packaged set of agents on Magoven’s shared architecture — customised to your calendars, CRM, knowledge and compliance needs — so you are not buying a generic chatbot with a new label.
Explore the detailsAttach industry data.
Diaries, listings, matter files, catalogue or PMS.
Expand after proof.
Add accounts, marketing or private knowledge once volume is proven.
How we workA clear journey.
A clear journey.
From audit to live agents.
Opportunity audit
Map the hours spent on repetitive admin and pick the first agent.
Design & connect
Define tools, approvals, knowledge sources and system access.
Deploy & train
Go live on WhatsApp, web, voice or email with monitoring.
Manage & expand
Monthly optimisation, knowledge updates and new workflows.
The expertise behind the experienceConsidered in detail.
Considered in detail.
Built with purpose.
Why industry packs
Once the underlying agent platform exists, Magoven duplicates the architecture with sector-specific workflows and SEO landing pages. You get relevant defaults; we still wire your real systems.
Compliance note
Medical and legal deployments get tighter access, logging and escalation rules. Magoven designs for POPIA expectations rather than bolting privacy on later.
Related Magoven work
Often pairs with website rebuilds, API integrations and WhatsApp Business setup already in Magoven’s software practice.
Your investmentA clear starting point.
A clear starting point.
Room to grow.
Pick a tier that matches how much of the business you want the agents to cover.
AI Starter
R4,500–R7,500/ month
One agent on website or WhatsApp, with a company knowledge base, lead capture, basic automation and human handover.
- • 1 AI agent
- • Website or WhatsApp
- • Monthly optimisation
AI Business
R9,500–R15,000/ month
Up to three agents across WhatsApp, web and email, with CRM and calendar connections, follow-ups and analytics.
- • Up to 3 agents
- • CRM + calendar
- • Workflow automation
AI Workforce
R18,000–R35,000/ month
Multiple specialised agents (sales, support, admin, marketing, accounts) with CRM/ERP links, cross-agent workflows and monitoring.
- • Specialised agents
- • ERP integrations
- • Human approval gates
AI Enterprise
R30,000+/ month + build
Private AI environment, custom RAG, SSO, role-based access, audit logs, POPIA controls and advanced orchestration.
- • Private infrastructure
- • Custom APIs
- • Audit logs
Swipe to explore packages ⟷
Your questions, answered
A few good questions.
How is this different from a chatbot?
A chatbot answers questions. An AI agent understands the request, decides what to do, uses tools against your systems, completes the action and reports the outcome.
Do we need to replace our CRM or accounting software?
No. Magoven connects agents to software you already run — CRM, ERP, ecommerce, calendars, email and WhatsApp.
Let’s put an agent on the job.
Start with a short briefing.
Share the channel, the systems and the outcome you want. We’ll scope the first release.