Citizen services
Online applications and requests routed into case management systems.
Government integration.
Public-sector integrations connect citizen-facing services to the back-office systems behind them, securely and with the audit trails, data residency and access controls that government work requires.
- Government
- POPIA-aware
SourceCitizen services
SourceLegacy modernisation
MiddlewareMap · secure · log
SystemSupplier management
AuditAccess logged
SystemReporting
Government integration, explained
Which systems do public-sector organisations integrate?
Public-sector integrations connect citizen-facing services to the back-office systems behind them, securely and with the audit trails, data residency and access controls that government work requires.
Typical systems: legacy line-of-business systems, citizen-facing portals, case management, ERP and financial systems, and National Treasury’s Central Supplier Database.
POPIA and PAIA govern personal information and access to records, data often has to stay in South Africa, and procurement follows National Treasury rules.
Government systems
How do you integrate with systems that cannot be replaced yet?
Many public-sector systems are decades old, critical and impossible to switch off. Rather than rewriting them, we wrap them with a secure API layer that validates requests, logs every access and translates between old formats and new services. Citizens get modern online services, while the core system keeps running unchanged until a planned replacement is possible.
Four integrations for government.
Where government departments, municipalities and state entities usually start.
Legacy modernisation
APIs placed in front of older systems so new services can use them safely.
Supplier management
Supplier data checked against the Central Supplier Database before payment.
Reporting
Data from several systems consolidated for performance and audit reporting.
Government integration at a glance.
What shapes integration work for government departments, municipalities and state entities.
| Government | |
|---|---|
| Systems we connect | Legacy line-of-business systems, citizen-facing portals, case management, ERP and financial systems, and National Treasury’s Central Supplier Database |
| Rules to respect | POPIA and PAIA govern personal information and access to records, data often has to stay in South Africa, and procurement follows National Treasury rules. |
| First integration | Citizen services |
| Tier that usually fits | Enterprise integration |
How we deliver an integration
A clear path. Tested before it goes live.
Every connector is built in staging, run in parallel with your team and monitored after launch.
- Step 1
Discovery and mapping
We audit SKUs, warehouses, customers and accounts on both sides and agree a written field map.
- Step 2
Staging connector
The connector is built and tested against test data or a copy of your company.
- Step 3
Parallel run and go-live
Both the old process and the connector run side by side until the numbers match.
- Step 4
Monitor and support
Alerts, logs and a runbook, with monitoring plans from R2,500 a month.
Integration pricing in plain numbers.
Typical integration scopes. Final pricing depends on systems and complexity.
Essential connector
R15,000–R35,000
Two-system sync, a single workflow automation or a pilot integration.
- Timeline
- 1–3 weeks
- Discovery and field mapping
- REST or webhook connector
- Staging tests and go-live
- Handover documentation
Integration hub
R45,000–R120,000
Multiple SaaS tools, retail or finance operations, growing product teams.
- Timeline
- 4–8 weeks
- Middleware or event bus
- 3–5 connected systems
- Monitoring and alerting
- POPIA-aware auth patterns
Enterprise integration
From R150,000
ERP + CRM + ecommerce, legacy modernisation and SLA requirements.
- Timeline
- Scoped
- Solution architecture
- High-volume sync and queues
- Security review and runbooks
- Ongoing support options
Integration monitoring and support
Keep connectors healthy after launch.
| Plan | Price | Includes |
|---|---|---|
| Monitor Lite | R2,500/mo | Uptime checks and email alerts |
| Monitor Pro | R5,500/mo | Dashboards and incident response |
| Managed integration | R9,500+/mo | Changes, patches and SLA options |
For government departments, municipalities and state entities, projects are usually Enterprise integration scope. Full details on the API integrations page.
Can data stay in South Africa?
Yes. Integrations can run on infrastructure hosted in South Africa or on your own servers, which is often a requirement for public-sector data.
Do you work through procurement processes?
Yes. We respond to formal procurement and register on the Central Supplier Database as required.
How much does integration cost for government?
Single connectors start as Essential connectors at R15,000–R35,000. Most government projects connect several systems and are Enterprise integration scope; Integration hub projects are R45,000–R120,000 and enterprise work starts from R150,000.
Your next chapter starts here
Government systems, connected.Let’s make it work.
Tell us which systems you run and where the manual work is. We’ll reply with a field map and a fixed-scope proposal.
[email protected]+27 82 639 0925