Online booking
Website and WhatsApp bookings written into the practice diary in real time.
Healthcare integration.
Healthcare integrations connect bookings, patient records, claims and billing.
- Healthcare
- POPIA-aware
SourceOnline booking
SourceClaims and billing
MiddlewareMap · secure · log
SystemResults
AuditAccess logged
SystemPatient forms
Healthcare integration, explained
Which systems do healthcare providers integrate?
Healthcare integrations connect bookings, patient records, claims and billing so information is captured once, reaches the right clinician securely and flows through to medical aid claims and accounts.
Typical systems: practice management software, medical aid claims switching, laboratory and radiology results, online booking and accounting.
Health information is special personal information under POPIA, practitioners are bound by HPCSA confidentiality rules, and claims follow medical schemes’ requirements.
Healthcare systems
Why is healthcare integration held to a higher standard?
Health data is among the most sensitive information there is, and mistakes affect patient care as well as privacy. Healthcare integrations therefore move the minimum data needed, encrypt it in transit and at rest, record every access and fail safely, so a result is never filed against the wrong patient. We design those controls first and the convenience features second.
Four integrations for healthcare.
Where medical practices, clinics and healthcare groups usually start.
Claims and billing
Consultations flow to claims submission and remittances back to patient accounts.
Results
Laboratory and radiology results routed to the right patient file.
Patient forms
Pre-visit forms completed online and attached to the patient record.
Healthcare integration at a glance.
What shapes integration work for medical practices, clinics and healthcare groups.
| Healthcare | |
|---|---|
| Systems we connect | Practice management software, medical aid claims switching, laboratory and radiology results, online booking and accounting |
| Rules to respect | Health information is special personal information under POPIA, practitioners are bound by HPCSA confidentiality rules, and claims follow medical schemes’ requirements. |
| First integration | Online booking |
| Tier that usually fits | Integration hub |
How we deliver an integration
A clear path. Tested before it goes live.
Every connector is built in staging, run in parallel with your team and monitored after launch.
- Step 1
Discovery and mapping
We audit SKUs, warehouses, customers and accounts on both sides and agree a written field map.
- Step 2
Staging connector
The connector is built and tested against test data or a copy of your company.
- Step 3
Parallel run and go-live
Both the old process and the connector run side by side until the numbers match.
- Step 4
Monitor and support
Alerts, logs and a runbook, with monitoring plans from R2,500 a month.
Integration pricing in plain numbers.
Typical integration scopes. Final pricing depends on systems and complexity.
Essential connector
R15,000–R35,000
Two-system sync, a single workflow automation or a pilot integration.
- Timeline
- 1–3 weeks
- Discovery and field mapping
- REST or webhook connector
- Staging tests and go-live
- Handover documentation
Integration hub
R45,000–R120,000
Multiple SaaS tools, retail or finance operations, growing product teams.
- Timeline
- 4–8 weeks
- Middleware or event bus
- 3–5 connected systems
- Monitoring and alerting
- POPIA-aware auth patterns
Enterprise integration
From R150,000
ERP + CRM + ecommerce, legacy modernisation and SLA requirements.
- Timeline
- Scoped
- Solution architecture
- High-volume sync and queues
- Security review and runbooks
- Ongoing support options
Integration monitoring and support
Keep connectors healthy after launch.
| Plan | Price | Includes |
|---|---|---|
| Monitor Lite | R2,500/mo | Uptime checks and email alerts |
| Monitor Pro | R5,500/mo | Dashboards and incident response |
| Managed integration | R9,500+/mo | Changes, patches and SLA options |
For medical practices, clinics and healthcare groups, projects are usually Integration hub scope. Full details on the API integrations page.
Can online bookings go straight into our practice management system?
Where the system offers an API or booking integration, yes. Otherwise we use a booking platform that syncs with it.
How do you protect patient data in integrations?
Data is encrypted, access is restricted by role and every exchange is logged. We move only the information each system needs.
How much does integration cost for healthcare?
Single connectors start as Essential connectors at R15,000–R35,000. Most healthcare projects connect several systems and are Integration hub scope; Integration hub projects are R45,000–R120,000 and enterprise work starts from R150,000.
Your next chapter starts here
Healthcare systems, connected.Let’s make it work.
Tell us which systems you run and where the manual work is. We’ll reply with a field map and a fixed-scope proposal.
[email protected]+27 82 639 0925