Omnichannel stock
One available quantity shared across stores, website and marketplaces.
Retail integration.
Retail integrations connect tills, stock, online channels and accounting.
- Retail
- POPIA-aware
SourceOmnichannel stock
SourceOrders and fulfilment
MiddlewareMap · secure · log
SystemFinance
AuditAccess logged
SystemLoyalty and customers
Retail integration, explained
Which systems do retailers integrate?
Retail integrations connect tills, stock, online channels and accounting so every sale, wherever it happens, draws from one stock picture and reaches the books without manual capture.
Typical systems: point of sale such as IQ Retail, Lightspeed or Yoco, ERP and accounting, online stores, marketplaces like Takealot and Amazon, loyalty and courier services.
The Consumer Protection Act and ECT Act govern pricing, returns and online sales, and POPIA governs customer and marketing data.
Retail systems
What does integration change for a retailer day to day?
Without integration, retail teams reconcile three versions of the truth: the till, the website and the marketplace. Stock counts disagree, online orders are retyped and month-end takes days. With one stock picture and automatic posting to the books, staff spend their time selling, and decisions about what to reorder are based on numbers everyone trusts.
Four integrations for retail.
Where retailers, franchises and wholesalers usually start.
Orders and fulfilment
Online orders routed to the right store or warehouse with courier booking.
Finance
Sales, refunds, gateway and marketplace fees posted to accounting daily.
Loyalty and customers
Customer and loyalty data shared between POS and online store, with consent.
Retail integration at a glance.
What shapes integration work for retailers, franchises and wholesalers.
| Retail | |
|---|---|
| Systems we connect | Point of sale such as IQ Retail, Lightspeed or Yoco, ERP and accounting, online stores, marketplaces like Takealot and Amazon, loyalty and courier services |
| Rules to respect | The Consumer Protection Act and ECT Act govern pricing, returns and online sales, and POPIA governs customer and marketing data. |
| First integration | Omnichannel stock |
| Tier that usually fits | Integration hub |
How we deliver an integration
A clear path. Tested before it goes live.
Every connector is built in staging, run in parallel with your team and monitored after launch.
- Step 1
Discovery and mapping
We audit SKUs, warehouses, customers and accounts on both sides and agree a written field map.
- Step 2
Staging connector
The connector is built and tested against test data or a copy of your company.
- Step 3
Parallel run and go-live
Both the old process and the connector run side by side until the numbers match.
- Step 4
Monitor and support
Alerts, logs and a runbook, with monitoring plans from R2,500 a month.
Integration pricing in plain numbers.
Typical integration scopes. Final pricing depends on systems and complexity.
Essential connector
R15,000–R35,000
Two-system sync, a single workflow automation or a pilot integration.
- Timeline
- 1–3 weeks
- Discovery and field mapping
- REST or webhook connector
- Staging tests and go-live
- Handover documentation
Integration hub
R45,000–R120,000
Multiple SaaS tools, retail or finance operations, growing product teams.
- Timeline
- 4–8 weeks
- Middleware or event bus
- 3–5 connected systems
- Monitoring and alerting
- POPIA-aware auth patterns
Enterprise integration
From R150,000
ERP + CRM + ecommerce, legacy modernisation and SLA requirements.
- Timeline
- Scoped
- Solution architecture
- High-volume sync and queues
- Security review and runbooks
- Ongoing support options
Integration monitoring and support
Keep connectors healthy after launch.
| Plan | Price | Includes |
|---|---|---|
| Monitor Lite | R2,500/mo | Uptime checks and email alerts |
| Monitor Pro | R5,500/mo | Dashboards and incident response |
| Managed integration | R9,500+/mo | Changes, patches and SLA options |
For retailers, franchises and wholesalers, projects are usually Integration hub scope. Full details on the API integrations page.
Can in-store and online stock be shared?
Yes. Stock is synced from your POS or ERP to every channel, with buffers for fast-moving items, so you sell what you actually have.
Can marketplace orders be fulfilled from our stores?
Yes. Orders can be routed to a store or warehouse by rules such as stock availability and delivery area.
How much does integration cost for retail?
Single connectors start as Essential connectors at R15,000–R35,000. Most retail projects connect several systems and are Integration hub scope; Integration hub projects are R45,000–R120,000 and enterprise work starts from R150,000.
Your next chapter starts here
Retail systems, connected.Let’s make it work.
Tell us which systems you run and where the manual work is. We’ll reply with a field map and a fixed-scope proposal.
[email protected]+27 82 639 0925