What goes wrong.
- Portal calls Xero on every page and hits limits
- Buyers email for copies of invoices
- Payments in Xero not reflected in the portal
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Contract prices, statements and buyer orders, synced between B2B ecommerce and Xero.
A Xero B2B ecommerce integration connects a trade ordering portal to Xero: buyer orders become invoices on their contact, payments update balances, and invoices and statements are available to buyers in the portal.
Xero holds each trade customer’s invoices, credit notes, payments and outstanding balance, which is exactly what buyers ask about. The portal shows them alongside ordering, so a buyer can reorder, download last month’s invoices and see what is overdue in one place. Because Xero limits API calls, we cache this information in the portal and refresh it on a schedule rather than calling Xero on every page view.
The field map we agree in discovery, before any code is written.
| Record | B2B ecommerce | Xero | Direction |
|---|---|---|---|
| Products | Catalogue item with contract pricing | Item code | B2B ecommerce ↔ Xero |
| Stock | Available-to-promise quantity | Tracked inventory quantity | Xero → B2B ecommerce |
| Orders | Purchase order from the buyer | Invoice | B2B ecommerce → Xero |
| Customers | Buyer account with users and roles | Contact | B2B ecommerce → Xero |
| Money | Account statement and credit limit | Account code | B2B ecommerce → Xero |
| Returns | Returns authorisation | Credit note in Xero | B2B ecommerce → Xero |
| VAT | B2B ecommerce tax amounts | Tax rate | Mapped |
Exact fields depend on your setup and are confirmed in the written field map.
What we see go wrong with this pair, and how the connector prevents it. A single Xero–B2B ecommerce connector is usually Essential connector scope; see integration pricing.
No. Balances, invoices and statements are cached in the portal and refreshed on a schedule, so buyers never wait on Xero.
A Xero to B2B ecommerce connector is usually Essential connector scope, from R15,000 once-off.
Tell us how Xero and B2B ecommerce are used in your business today. We’ll reply with a B2B ecommerce to Xero field map and a fixed-scope proposal.