What goes wrong.
- Click-and-collect orders reserve stock at the wrong store
- Online sales reported outside IQ
- Gateway payouts not matched to IQ receipts
IQ Retail + Shopify integration.
Orders, locations, refunds and gateway payouts, synced between Shopify and IQ Retail.
- On-premises IQ Retail
- Shopify online store
ChannelShopify order
FinanceShopify payout
MiddlewareMap · validate · SDK
On-PremisesIQ Retail sales document
LedgerFees posted
StockShopify stock updated
IQ Retail and Shopify, explained
How does Shopify connect to IQ Retail?
An IQ Retail Shopify integration shares stock between your IQ tills and your Shopify store, routes online orders to the right branch and brings Shopify sales, refunds and gateway payouts into IQ Retail.
IQ Retail + Shopify
Should we use Shopify POS or keep IQ Retail at the till?
Retailers already running IQ Retail usually keep it at the till, because it handles their back office, debtors and reporting. Shopify then becomes the online channel, fed from IQ Retail stock. Each Shopify location is mapped to an IQ branch, so click-and-collect orders reserve stock at the right store and online sales are reported alongside in-store sales in IQ.
What moves between Shopify and IQ Retail.
The field map we agree in discovery, before any code is written.
| Record | Shopify | IQ Retail | Direction |
|---|---|---|---|
| Products | Product variant SKU | Stock item | Shopify ↔ IQ Retail |
| Stock | Inventory level per location | Branch stock on hand | IQ Retail → Shopify |
| Orders | Order | Sales document | Shopify → IQ Retail |
| Customers | Customer | Debtor account | Shopify → IQ Retail |
| Money | Gateway payout (PayFast, Peach Payments and similar, because Shopify Payments is not available in South Africa) | Ledger account | Shopify → IQ Retail |
| Returns | Refund | Credit note in IQ Retail | Shopify → IQ Retail |
| VAT | Shopify tax amounts | Tax code | Mapped |
Exact fields depend on your setup and are confirmed in the written field map.
Where Shopify–IQ Retail sync usually breaks.
What we see go wrong with this pair, and how the connector prevents it. A single IQ Retail–Shopify connector is usually Essential connector or Integration hub scope; see integration pricing.
What we do.
- Shopify locations mapped to IQ branches
- Online sales posted as IQ documents
- Payouts matched through a clearing account
Can customers collect Shopify orders from an IQ Retail branch?
Yes. Click-and-collect orders are allocated to the chosen branch in IQ Retail, so stock is reserved and staff see the order.
How much does a IQ Retail Shopify integration cost?
A IQ Retail to Shopify connector is usually Essential connector or Integration hub scope, from R15,000 once-off.
Your next chapter starts here
IQ Retail and Shopify, in sync.Let’s make it work.
Tell us how IQ Retail and Shopify are used in your business today. We’ll reply with a Shopify to IQ Retail field map and a fixed-scope proposal.
[email protected]+27 82 639 0925