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IQ Retail integration.

IQ Retail runs the tills and the back office for many South African retailers.

  • On-premises
  • 7 channels
IQ Retail integration, explained

How do you integrate IQ Retail with ecommerce channels?

IQ Retail runs the tills and the back office for many South African retailers. We connect it to online channels so in-store and online sales draw from the same stock, online orders arrive as IQ documents and debtors stay consistent.

South African retail, wholesale and ERP software with point of sale, usually on-premises. We connect through IQ Retail’s supported integration options (API and data import/export, depending on your version), run by a service on your network.

Typical clients: south African retailers, wholesalers and franchises running tills and back office on IQ.

Before you integrate IQ Retail

What is special about integrating a point-of-sale system like IQ Retail?

With IQ Retail, stock moves at the till all day, not just when an online order arrives. If the website only refreshes stock overnight, a product can sell out in store at lunchtime and still sell online in the afternoon. We sync stock frequently, hold back a buffer for fast-moving lines and decide which branch fulfils online orders, so the shop floor and the website tell the same story.

IQ Retail with every sales channel.

Seven channels we connect to IQ Retail. Each has its own page with the field map and failure points.

Marketplace

IQ Retail + Takealot

An IQ Retail Takealot integration publishes leadtime stock from the branch or warehouse that ships to Takealot, allowing for till sales, and brings Takealot sales and statements into IQ Retail so stores and marketplace share one stock picture.

IQ Retail + Takealot
Marketplace

IQ Retail + Amazon

An IQ Retail Amazon integration maps Amazon.co.za seller SKUs to IQ stock items, publishes merchant-fulfilled stock from your shipping branch, tracks FBA stock separately and posts settlements to IQ Retail.

IQ Retail + Amazon
Online store

IQ Retail + Shopify

An IQ Retail Shopify integration shares stock between your IQ tills and your Shopify store, routes online orders to the right branch and brings Shopify sales, refunds and gateway payouts into IQ Retail.

IQ Retail + Shopify
Online store

IQ Retail + WooCommerce

An IQ Retail WooCommerce integration sends IQ stock and selling prices to your WooCommerce store and brings online orders back as IQ sales documents, so store and website sell from the same stock.

IQ Retail + WooCommerce
B2b store

IQ Retail + WooCommerce B2B

An IQ Retail WooCommerce B2B integration publishes wholesale price levels and debtor credit from IQ Retail to trade accounts on WooCommerce, and posts trade orders against the right IQ debtor.

IQ Retail + WooCommerce B2B
B2b portal

IQ Retail + B2B ecommerce

An IQ Retail B2B ecommerce integration gives trade customers and franchisees a portal with their IQ price levels, branch stock, statements and order status, and turns portal orders into IQ Retail documents.

IQ Retail + B2B ecommerce
Embedded store

IQ Retail + Ecwid

An IQ Retail Ecwid integration adds a simple online store to an IQ-run shop: selected IQ items and stock are published to Ecwid, and Ecwid orders return to IQ Retail for the branch that fulfils them.

IQ Retail + Ecwid

IQ Retail at a glance.

What shapes an integration with this system.

IQ Retail
ProductIQ Retail
DeploymentSouth African retail, wholesale and ERP software with point of sale, usually on-premises
How we connectIQ Retail’s supported integration options (API and data import/export, depending on your version), run by a service on your network
Records we syncStock item, debtor account, sales document, branch stock on hand and ledger account postings
Best suited toSouth African retailers, wholesalers and franchises running tills and back office on IQ
Tier that usually fitsEssential connector or Integration hub

Where IQ Retail integrations go wrong.

The problems we design around from the first workshop.

Common problems

What goes wrong.

  • Till sales are not reflected online quickly enough
  • Online orders allocated to the wrong branch
  • Integration options differ between IQ versions
Built in

What we do.

  • Frequent stock sync with buffers on fast movers
  • A fulfilling-branch rule per channel
  • Integration method confirmed for your IQ version
How we deliver an integration

A clear path. Tested before it goes live.

Every connector is built in staging, run in parallel with your team and monitored after launch.

  1. Step 1

    Discovery and mapping

    We audit SKUs, warehouses, customers and accounts on both sides and agree a written field map.

  2. Step 2

    Staging connector

    The connector is built and tested against test data or a copy of your company.

  3. Step 3

    Parallel run and go-live

    Both the old process and the connector run side by side until the numbers match.

  4. Step 4

    Monitor and support

    Alerts, logs and a runbook, with monitoring plans from R2,500 a month.

Integration pricing in plain numbers.

Typical integration scopes. Final pricing depends on systems and complexity.

Essential connector

R15,000–R35,000

Two-system sync, a single workflow automation or a pilot integration.

Timeline
1–3 weeks
  • Discovery and field mapping
  • REST or webhook connector
  • Staging tests and go-live
  • Handover documentation
Get a quote

Integration hub

R45,000–R120,000

Multiple SaaS tools, retail or finance operations, growing product teams.

Timeline
4–8 weeks
  • Middleware or event bus
  • 3–5 connected systems
  • Monitoring and alerting
  • POPIA-aware auth patterns
Get a quote

Enterprise integration

From R150,000

ERP + CRM + ecommerce, legacy modernisation and SLA requirements.

Timeline
Scoped
  • Solution architecture
  • High-volume sync and queues
  • Security review and runbooks
  • Ongoing support options
Get a quote

Integration monitoring and support

Keep connectors healthy after launch.

PlanPriceIncludes
Monitor LiteR2,500/moUptime checks and email alerts
Monitor ProR5,500/moDashboards and incident response
Managed integrationR9,500+/moChanges, patches and SLA options

Most single-channel IQ Retail projects are Essential connector or Integration hub scope. Full details on the API integrations page.

Your questions, answered

A few good questions.

Have something else in mind?

Let’s talk
Which IQ Retail versions can you integrate with?

It depends on the integration options your version and licence include. We confirm the supported method during discovery before quoting, rather than guessing.

Will in-store sales update stock on the website?

Yes. Stock is synced from IQ Retail on a short schedule, with a buffer on fast-moving items, so till sales are reflected online quickly.

Can online orders be fulfilled from a specific branch?

Yes. Each channel is assigned a fulfilling branch, or orders are routed by rules such as stock availability or delivery area.

How much does IQ Retail integration cost?

A IQ Retail connector to one channel is usually an Essential connector at R15,000–R35,000 once-off. Connecting several channels, warehouses or companies is Integration hub scope, R45,000–R120,000. Monitoring plans start at R2,500 a month.

Your next chapter starts here

IQ Retail, connected.Let’s make it work.

Tell us which systems you run and where the manual work is. We’ll reply with a field map and a fixed-scope proposal.

[email protected]+27 82 639 0925