08:14:25 IQ Retail · sales document created posted
IQ Retail integration, explained
How do you integrate IQ Retail with ecommerce channels?
IQ Retail runs the tills and the back office for many South African retailers. We connect it to online channels so in-store and online sales draw from the same stock, online orders arrive as IQ documents and debtors stay consistent.
South African retail, wholesale and ERP software with point of sale, usually on-premises. We connect through IQ Retail’s supported integration options (API and data import/export, depending on your version), run by a service on your network.
Typical clients: south African retailers, wholesalers and franchises running tills and back office on IQ.
Before you integrate IQ Retail
What is special about integrating a point-of-sale system like IQ Retail?
With IQ Retail, stock moves at the till all day, not just when an online order arrives. If the website only refreshes stock overnight, a product can sell out in store at lunchtime and still sell online in the afternoon. We sync stock frequently, hold back a buffer for fast-moving lines and decide which branch fulfils online orders, so the shop floor and the website tell the same story.
IQ Retail with every sales channel.
Seven channels we connect to IQ Retail. Each has its own page with the field map and failure points.
Marketplace
IQ Retail + Takealot
An IQ Retail Takealot integration publishes leadtime stock from the branch or warehouse that ships to Takealot, allowing for till sales, and brings Takealot sales and statements into IQ Retail so stores and marketplace share one stock picture.
An IQ Retail Amazon integration maps Amazon.co.za seller SKUs to IQ stock items, publishes merchant-fulfilled stock from your shipping branch, tracks FBA stock separately and posts settlements to IQ Retail.
An IQ Retail Shopify integration shares stock between your IQ tills and your Shopify store, routes online orders to the right branch and brings Shopify sales, refunds and gateway payouts into IQ Retail.
An IQ Retail WooCommerce integration sends IQ stock and selling prices to your WooCommerce store and brings online orders back as IQ sales documents, so store and website sell from the same stock.
An IQ Retail WooCommerce B2B integration publishes wholesale price levels and debtor credit from IQ Retail to trade accounts on WooCommerce, and posts trade orders against the right IQ debtor.
An IQ Retail B2B ecommerce integration gives trade customers and franchisees a portal with their IQ price levels, branch stock, statements and order status, and turns portal orders into IQ Retail documents.
An IQ Retail Ecwid integration adds a simple online store to an IQ-run shop: selected IQ items and stock are published to Ecwid, and Ecwid orders return to IQ Retail for the branch that fulfils them.
It depends on the integration options your version and licence include. We confirm the supported method during discovery before quoting, rather than guessing.
Will in-store sales update stock on the website?
Yes. Stock is synced from IQ Retail on a short schedule, with a buffer on fast-moving items, so till sales are reflected online quickly.
Can online orders be fulfilled from a specific branch?
Yes. Each channel is assigned a fulfilling branch, or orders are routed by rules such as stock availability or delivery area.
How much does IQ Retail integration cost?
A IQ Retail connector to one channel is usually an Essential connector at R15,000–R35,000 once-off. Connecting several channels, warehouses or companies is Integration hub scope, R45,000–R120,000. Monitoring plans start at R2,500 a month.